Marketplace Success Lead (Sports Cards)

Veriswap

Job Overview

Location

Remote

Employment Type

Full-time

Work Arrangement

Remote

Sector

Retail & E-commerce

Experience Level

Senior (5-8 years)

Application Deadline

June 2, 2026

About the Company

Veriswap is at the forefront of revolutionizing the collectibles market by establishing a dynamic barter marketplace specifically for trading cards. Operating within the substantial $10B+ sports card secondary market, Veriswap is pioneering a new swap economy, recognizing its potential to be five times larger than the cash sales market for collectibles.

The company's mission is to empower collectors by providing a seamless platform for trading sports cards anytime, anywhere. In just three years, Veriswap has facilitated over $160 million in transactions, with individual trades reaching as high as $300,000. The platform currently serves 120,000 users, capitalizing on the booming trading card market which saw over $400 million in sales last month alone.

Founded by individuals with backgrounds in finance from Columbia and technology from Google, Veriswap is building an exciting future for the collectibles industry and is seeking driven talent to join their team.

Job Description

Veriswap is seeking a highly motivated Marketplace Success Lead to join their innovative team. This role is crucial for fostering a thriving barter marketplace within the rapidly growing sports card industry.

You will be responsible for providing exceptional hospitality and acting as a trusted advisor to VIP collectors, managing their trading card processes with utmost care and efficiency. This includes personalized communication, event planning, and direct assistance, ensuring VIP requests are handled with speed and precision.

Your efforts will directly motivate VIP users to engage in more trades and provide them with fair, expert advice on their card collections. This is an opportunity to shape the future of collectibles trading and work with passionate collectors in a dynamic, high-growth environment.

Required Skills

Sports card knowledgeCustomer supportSalesVIP client managementMarketplace operations

Key Responsibilities

Provide VIPs with exceptional hospitality, acting as trusted advisors in their card trading process.
Manage VIP requests promptly, whether through direct communication, event planning, or doorstep delivery.
Motivate VIP users to complete more trades on the platform.
Educate and offer fair advice on sports cards and market trends.

Qualifications

Passion for and deep knowledge of high-end sports cards, including sales, industry trends, and collector psychology.
5+ years of customer support and/or sales experience.
Scrappy and high-agency mindset with a bias toward rapid experimentation and learning.
Speed and responsiveness at all hours of the day.

Benefits & Perks

Autonomy and ownership on impactful projects.
Opportunity to work with passionate collectors.
$200/month wellness stipend.
401(k) retirement benefits.
Unlimited vacation policy.
Generous paid parental leave.
Competitive healthcare benefits, including HSA, for you and your dependent(s).

How to Apply

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The sports card market is experiencing unprecedented growth, creating a demand for specialized roles that foster collector engagement and transaction success. This position is pivotal in nurturing a vibrant barter ecosystem, directly impacting user retention and platform revenue. You will leverage your expertise in high-end sports cards to provide unparalleled support, acting as a trusted advisor to VIP collectors. Your role will involve proactive engagement, personalized service, and strategic guidance to drive increased trading activity and enhance the overall user experience within this dynamic collectibles market.